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Understand Your Rights Before You Play

mongoosebets operates under a framework where access and eligibility depend on state law — if you're in an eligible state, these terms govern your account, your data, and how we handle disputes.

State-by-state eligibilityAccount data rightsDispute resolution processPrivacy and cookie policyTerms last reviewed publicly

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ACCOUNT SECURITY STANDARDS

How We Protect and Handle Your Data

Your account data is handled under practices designed for the US market. We apply SSL encryption to all account pages, and session tokens expire automatically after a period of inactivity. Here is how we manage the four areas that matter most to your privacy and account security.

Data Retention

We retain account transaction data, including PayPal and Venmo payment records, for the period required by applicable state law. You may request a summary of your stored data via the legal contact email in the footer.

Cookies and Tracking

We use functional cookies to keep your session active and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the privacy settings link at the bottom of any page.

Account Security

Logins are protected by email-based verification. If we detect an access attempt from an unrecognized device, we send a one-time code to your registered email before the session opens — no extra app required.

Data Change Requests

To update personal information or request account deletion, go to Account Settings and select 'Manage My Data', or send a written request to our legal email. We process confirmed requests within the window required by your state's applicable law.

How Our Legal Terms Apply to Your Account

mongoosebets Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access to mongoosebets is permitted only where state law allows online casino and sportsbook activity — we do not claim nationwide legality or a federal license. When you open an account and fund it through PayPal, Venmo, or a Play+ prepaid card, you are entering a

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binding agreement under our Terms of Service. Those terms cover transaction records tied to your wallet, how long we retain account history, and the conditions under which a withdrawal can be requested or reversed. Any changes to these terms are posted at this URL; continued use
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of your account after a posted update means you accept the revision. If a section conflicts with the law of your state, that section is severed and the rest stays in force. Players in Atlantic City and other eligible jurisdictions should verify local law before completing
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registration. We do not accept accounts from states where online gambling is prohibited. Dispute resolution follows an arbitration-first model — read Section 12 of the full Terms of Service for the opt-out window and applicable rules. Identity verification is required before any withdrawal can be processed,
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regardless of which payment method you used to fund the account.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

POLICY CONTACT PATHS

Reach Us on a Legal or Policy Question

If a term is unclear, your account has been restricted, or you need to submit a formal data request, we have three ways to reach the right team. Responses to formal legal or privacy requests may take longer than standard account support — give us the full detail of your request so we can route it correctly the first time.

Legal Questions We Get Asked Most

These are the policy and rights questions we hear from American players most often. Each answer reflects how we actually handle that situation — not a generic template response.

Access depends entirely on your state's law. We are available only where local law permits online casino and sportsbook activity. Check your state's current regulations before opening an account.

Send a written request to the legal contact email in our footer. Include your account ID and the specific data you want. We will respond within the timeframe your state's applicable privacy law requires.

Yes. Go to Account Settings, select 'Manage My Data', and choose the account closure option. Some transaction records must be retained by law, but we will confirm exactly what is deleted versus retained.

Payment records tied to your PayPal or Venmo wallet are retained for the legally required period after account closure. You can request a summary of those records through our legal email before or after closing.

Our Terms of Service include an arbitration-first clause for disputes. You have an opt-out window after account creation — see Section 12 of the full Terms of Service for the deadline and the written opt-out process.

Start a live chat and select 'Legal & Terms' as the topic, or email our legal team directly with your account ID. We review restriction appeals and respond in the order they are received.

Reference

Legal

Access may be available only in states where local law permits.

InfoPrivacy Policy InfoAmerican Roulette InfoNFL Football Team Form Guide

Understand Your Rights Before You Play

How We Protect and Handle Your Data

Data Retention

Cookies and Tracking

Account Security

Data Change Requests

Reach Us on a Legal or Policy Question

Legal Questions We Get Asked Most

01 Is mongoosebets legal in my state?

02 How do I request a copy of my account data?

03 Can I close my account and have my data deleted?

04 What happens to my PayPal or Venmo records if I close my account?

05 How does the arbitration clause affect me?

06 Who do I contact if I believe my account was restricted unfairly?

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