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How mongoosebets Handles Your Personal Information

Your account data belongs to you, and we treat it that way. This Privacy Policy spells out exactly what we collect when you open an account, fund it via PayPal, Venmo, or Play+, and move through the lobby — along with what we do…

No data sold to third partiesPayPal, Venmo & Play+ transaction privacyAccount-level data controlsState-law complianceSecure data retention policy

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REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

Got a question about what data we hold on your account, or want to request a correction? Our privacy support team is reachable through three channels. We aim to acknowledge data requests within two business days and resolve them as quickly as state-law timelines allow. Have your account email address ready when you reach out so we can pull your record without delay.

Live Chat Open the chat widget from your account dashboard to reach a support agent directly. Have your registered email address ready for identity verification before your request is processed.

Email Support Send data requests or privacy questions to our dedicated support address found in the account settings page. Include your full name and the email tied to your mongoosebets account.

Account Settings Several data controls — including cookie preferences and marketing communications opt-out — are available directly inside your account settings panel without needing to contact support.

What This Policy Covers and How We Use Your Data

mongoosebets Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you create an account on mongoosebets, we collect the information you provide during registration — your name, email address, date of birth, and state of residence. We also record transactional data tied to your wallet activity, including deposits and withdrawals processed through PayPal, Venmo, and

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Play+ prepaid cards. That payment data is used exclusively to process your transactions and satisfy identity-verification requirements under applicable state law. We do not sell, rent, or trade your personal information to third-party marketers. We may share data with licensed payment processors and with state regulators
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where we are required to do so by law. When you browse the lobby on your mobile device, we collect device-type and session data to keep the experience consistent across iOS and Android. We use cookies to remember your session state; you can adjust cookie preferences
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through your browser settings at any time. Data we hold is retained only as long as your account is active or as long as state law requires us to keep it. If you close your account, you may request deletion of personal data that we are
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not legally required to retain. For questions about your specific data, reach our privacy team through the support channels listed on this page.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

HOW WE PROTECT DATA

Data Handling, Security, and Account Retention Practices

We've built the data side of mongoosebets with the same attention we put into the lobby and wallet experience. Encryption, access controls, and clear retention rules are not extras — they're part of how the platform operates. Here's a concrete look at each layer, so you know exactly what protects your account information from the moment you register.

Encryption in Transit and at Rest

All data exchanged between your device and our servers — including PayPal and Venmo transaction details — is encrypted using SSL. Stored account records are protected with encryption at rest on our servers.

Cookie and Tracking Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You control non-essential cookies through your browser settings or the preferences panel in your account.

Data Retention and Deletion

Active account data is retained as long as your account remains open. If you close your account, you may request deletion of personal records we are not obligated to keep under applicable state law.

Third-Party Access Limits

We share your data only with licensed payment processors like PayPal and Play+ networks, and with state regulators when required. No personal data is passed to advertisers or data brokers.

Common Questions About Your Data and Privacy Rights

These are the questions we hear most often from people who want to understand how their personal information is managed on mongoosebets. If your question isn't covered here, reach out through live chat or the email address in your account settings.

We collect your name, email address, date of birth, state of residence, and the identity documents required to verify your account under applicable state law. Payment method details, including PayPal and Venmo account identifiers, are recorded when you make a transaction.

No. We do not sell, rent, or share your personal information with advertisers or data brokers. Data is shared only with licensed payment processors and with state regulators where required by law.

Transaction records tied to PayPal, Venmo, and Play+ are stored securely and used only to process your deposits, handle withdrawals, and satisfy identity-verification requirements. They are not used for marketing purposes or shared outside required legal and payment channels.

Submit a request through live chat or the support email address listed in your account settings. Include your registered email address so we can locate your record. We aim to respond within two business days and fulfill requests within the timeframe state law allows.

Once your account is closed, we retain only the records we are legally required to keep under applicable state law. All other personal data can be deleted upon your written request submitted through the support channels on this page.

Yes. Marketing email preferences are adjustable inside your account settings panel. Non-essential cookies can be disabled through your browser settings or through the cookie preferences option available in your account, depending on your device.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal InfoAbout Us Infomongoosebets Betting Glossary

How mongoosebets Handles Your Personal Information

Contact Us About Your Privacy Rights

Data Handling, Security, and Account Retention Practices

Encryption in Transit and at Rest

Cookie and Tracking Controls

Data Retention and Deletion

Third-Party Access Limits

Common Questions About Your Data and Privacy Rights

01 What personal information does mongoosebets collect when I open an account?

02 Does mongoosebets sell my personal data to third parties?

03 How are my PayPal and Venmo deposit records handled?

04 How do I request access to or deletion of my personal data?

05 How long does mongoosebets keep my data after I close my account?

06 Can I opt out of marketing emails or tracking cookies?

Privacy Policy

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